Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, job title, company name, and other identifiers.
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Client Data: Information submitted by our clients (insurance providers) through our platform, which may include policyholder data. This data is handled in accordance with contractual agreements and applicable laws.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Improve website functionality and user experience
- Communicate with you regarding updates, support, and marketing (with consent)
- Comply with legal obligations and enforce our terms
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given explicit permission
- Contractual Necessity: To fulfill our obligations under a contract
- Legal Compliance: To meet regulatory requirements, including Florida law
- Legitimate Interests: For internal analytics and service improvement
Sharing of Information
We do not sell personal information. We may share data with:
- Service providers under strict confidentiality agreements
- Regulatory authorities, if required by law
- Third parties in connection with a merger, acquisition, or asset sale
Data Security
We implement administrative, technical, and physical safeguards to protect your data. This includes encryption, access controls, and regular risk assessments.
In accordance with Florida’s Insurance Data Security Law, we maintain a comprehensive information security program and incident response plan. We investigate and report cybersecurity incidents as required by law and ensure data formats are compatible with Florida regulatory systems.
Florida-Specific Privacy Rights
Under the Florida Digital Bill of Rights (FDBR), Florida residents have the right to:
- Access personal data we hold about them
- Request correction or deletion of their data
- Opt out of the sale of personal data and targeted advertising
- Receive notice and provide consent before sensitive personal data is sold
We honor these rights and provide mechanisms for Florida residents to exercise them by contacting us directly.
We also comply with the Florida Information Protection Act (FIPA), which requires:
- Notification of data breaches within 30 days of discovery
- Reasonable security measures to protect personal information
- Contractual obligations for third-party vendors to maintain data security
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected. In accordance with Florida law, we delete personal data within two years of the last interaction unless otherwise required by law or contract.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or your rights under Florida law, please contact us at:
Email: contactus@exzeo.com
Address: 1000 Century Park Drive, Tampa, Florida 33607